Bank Muscat has suitable systems, procedures and recovery centres, Business Continuity Plans (BCP), which enables the continuation of normal business in case of disaster or significant disruption in the services.
Customers will be notified, through the bank’s channels, in case of disruptions in our services. Also, if any branch is closed, customers will be directed to the alternative branch.
All our channels are available to receive your feedback and inquiries, our customers can call our 24/7 Contact Centre on 24795555 for support related to their accounts and transactions or contact us at Care[a]bankmuscat.com
Hilal Al Barwani
Business continuity and HSE manager