Motor Insurance

GIG Gulf’s comprehensive Motor Insurance gives you peace of mind whilst on the road. Benefit from quality services at affordable prices.

Main Covers:

Compensation for loss or damage caused to your vehicle and your personal belongings.
Third party liability against personal injury and property damage.
In the event of total loss, the cost of the insured value will be covered, as per original invoice with no depreciation for 24 months. *
UAE extension cover.

Benefits:

Option to repair your vehicle at agency approved workshop or one of GIG Gulf’s approved network workshops.
Coverage of hire car benefit to any covered claim.*
24/7 Roadside Assistance & Recovery.

* Terms and Conditions apply.

FAQs:

How many years will I get the comprehensive cover for?

15 Years from the date of the vehicle registration.

How can I raise a claim?

In case of a claim please contact the GIG Gulf claims department with the following documents:

Royal Oman Police accident report or minor road accident report.
Copy of vehicle registration.
Copy of driving license.
Insured person (and driver’s if different from the insured) contact address and mobile numbers.
Policy number or policy copy.

If it’s a total loss:

Damaged vehicle to be surrendered to the company’s workshop and to be transferred in the name of GIG Gulf Salvage Buyer.

Is there a guarantee on the repairs done on the vehicles?

YYes, GIG Gulf provides quality network of approved repairers with a 6 month guarantee on mechanical repair and a 12 month guarantee on body repairs and paint jobs.

How is the insurance premium calculated?

A number of factors are used to calculate Your Insurance Premium. Amongst these factors are the age of the driver, years of driving experience, claims history, value and type of the vehicle.

How does GIG Gulf’s motor insurance differ from other insurance companies in the market?

GIG Gulf provides one of the highest levels of motor protection in the Middle East, combined with the security and service standards of a large international operation, 24 hour accident recovery, guaranteed repairs and extended opening hours. If you are being offered insurance cover from another source at a lower Premium, please make sure You do a cover to cover comparison and not just a Premium one.

* Terms and Conditions apply. For more information call 24032666 or click here if you need help to resolve a problem.

Get a Quote

Through Mobile and Internet Banking:

Special Service for Existing GIG Gulf Customers:

This specialized service is exclusively designed for customers who already have a relationship with GIG Gulf and have obtained their vehicle insurance policies through Bank Muscat. The renewal process is conveniently facilitated through both mBanking and Internet Banking platforms.

Key features of the service and how to make the most of It:

Customers are required to input their car's plate code, number, and license number. By following the step-by-step instructions provided on the mBanking and Internet Banking interfaces, they can successfully complete the renewal process.
The system will promptly retrieve the policy quotation document, including the premium amount. This document will be instantly displayed to customers for their verification, directly from the GIG system.
Customers have the option to make the payment using our secure online channels, after which the policy document will be generated without delay.
Once the policy issuance is confirmed as successful, both the ROP App and records will be immediately updated to reflect this new information.
At any time, customers can conveniently download their policy document from the mBanking and Internet Banking platforms.

FAQs:

Can anyone renew their Motor Insurance through Bank Muscat mBanking and Internet Banking?

This service is exclusively available for existing customers of GIG Gulf Insurance Company (Oman Branch) (“GIG Insurance”) who purchased their vehicle insurance policy from GIG Insurance through Bank Muscat.

When should I renew my GIG Motor Insurance?

You should renew your existing GIG Motor Insurance before its expiration date and you should also have a valid Motor Insurance policy with GIG bought through Bank Muscat.

How do I renew my GIG Motor Insurance?

Log into your Bank Muscat mBanking App or Internet Banking.
Click on "Investments & Insurance".
Click on "Insurance".
Click on GIG Gulf’s Motor Insurance Renewal.
Enter the Plate Number, Plate Code, License Number and click Continue.
You will retrieve the Quote Details from GIG and can be downloaded in PDF.
Enter the Mobile Number, Email, Debit Account Number and upload the car registration, Driving License and National ID.
Authorize the transaction using the OTP received
On successful authorization, your account will be debited and you will be able to download the renewed policy document in PDF format.

What are the documents required for renewing my GIG Motor Insurance?

You are required to upload the below documents in order to renew your GIG Motor Insurance:

National ID
Car Registration
Driving License

Can I change my GIG motor insurance policy from Third Party to Comprehensive or vice versa during renewal?

Currently, it is not possible to change your old GIG Motor Insurance policy from Third Party to Comprehensive or vice versa during renewal. You can only renew the existing policy. To change your policy, please visit the nearest branch or through the contact center.

What do I do if I missed downloading the GIG Motor Insurance policy document after payment or if I need to download later?

Go to the Customer Service section.
Click on "My Requests".
In the request filter options, select "GIG Gulf's Motor Insurance" from the drop-down menu for the Request Type and select other options for more filters.
Click on the "Search" button to display the relevant requests.
Locate your specific request number from the search results.
Click on your request number to open the details of your motor insurance request.
Click on the download policy button to download the renewed policy.
Your renewed policy will be downloaded to your device in PDF format.

What should I do if my GIG Motor Insurance is already expired?

You can contact the GIG Insurance helpline number +968 24032666 or email bmonlineleads@gig-gulf.com, or visit the nearest Bank Muscat branch.

Who is providing the GIG Motor insurance renewal policy document?

Please be aware that Bank Muscat is functioning solely as a representative, and the GIG Motor insurance renewal policy document is provided by GIG Insurance. Bank Muscat holds no responsibility for any liabilities pertaining to this renewal service.

Who should I contact in case of any policy-related queries?

You can contact the GIG Insurance helpline number on +968 24032666 or email bmonlineleads@gig-gulf.com, or visit the nearest Bank Muscat branch.

What do I do if there is a technical issue while renewing the policy?

You can contact the GIG Insurance helpline number on +968 24032666 or email bmonlineleads@gig-gulf.com, or visit the nearest Bank Muscat branch.

Can I add or remove the list of drivers at the time of renewal through mBanking or Internet Banking?

No, to amend any details on the policy you can contact the GIG Insurance helpline number on +968 24032666 or email bmonlineleads@gig-gulf.com, or visit the nearest Bank Muscat branch.

* Terms and Conditions apply. For more information call 24032666 or click here if you need help to resolve a problem.

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Home insurance

Keep your home safe and protected with bank muscat’s home insurance policy from GIG Gulf

Features:

A comprehensive GIG Gulf product to cover your home.
Cover for alternative accommodation in the event of any covered damage to your home, making it uninhabitable.
Slab-based premiums, making it easy to choose the right cover for you.
Home remains covered even when on vacation (for up to 60 days).
Optional cover for domestic helpers.

FAQs:

What are the unforeseen events covered under GIG Gulf’s ‘home comfort’ policy?

Damage to personal belongings due to fire, explosion, lightning, earthquake and falling of objects.
Loss or damage to contents while in transit.
Damage to your building due to fire, flood, accidental damage and other hazards.
Loss of personal belongings, including valuables like jewelry, watches and laptops.
As a tenant, damage that you accidentally cause to your landlord’s accommodation.
Damage that you accidentally cause to any third party property.

What cover does GIG Gulf offer domestic helpers as part of your ‘home comfort’ policy?

The policy will offer protection against accidental bodily injury to your domestic helper, including death cover, medical and repatriation expenses.

* Terms and Conditions apply. For more information call 24032666 or click here if you need help to resolve a problem.

Get a Quote

Critical illness

Receive financial support with MetLife’s critical illness plan for as little as 1.050 Omani rial

Features:

Coverage against eleven illnesses.
Premium starting from 1.050 rials Omani per month.
No prior medical examination required.
Joint insurance plan.
Expert second opinion from renowned medical centers.
Stress-free recovery and rehabilitation.

FAQs:

What does the critical illness plan provide?

Financial support to help cover costs of treatments or loss of income if diagnosed with one of the covered illnesses.
Access to personalized second medical opinion from renowned medical centers specializing in serious conditions through WorldCare.

What age group is covered under critical illness insurance?

The plan is available for individuals aged between 18 and 64.

What are the benefits offered under critical illness?

Coverage up to 20,000 Rials Omani.
Expert second opinion from renowned medical centers.
Worldwide cover, except in countries under international sanctions.
Option to go for a single or joint plan.
Option to select one of two levels of cover.

What are the illnesses covered under the plan?

Heart attack
Stroke
Cancer
Kidney failure
Major organ transplant
Multiple sclerosis
Coronary artery by-pass graft
Paralysis of limbs
Blindness
Loss of speech
Deafness

* Terms and Conditions apply. For more information call 8000 0700

Critical Care Insurance

MetLife's Critical Care protection provides additional financial support up to OMR 40,000 as a cash lump sum immediately upon diagnosis from one of the 32 common critical illnesses.

features:

Flexible Cover and Premium Options: Montly premiums starting from OMR 5 to OMR 184 with four levels of cover available
Second Medical Opinion: Telephonic access to renowned US medical experts who will validate you recommend treatment plan if diagnosed with a covered illness.
Worldwide* Cover: 24/7 worldwide protection
Transparent Pricing: Priced fairly, no hidden fees on our solutions, with fair pricing across all nationalities and payment methods
No prior medical examination required.
No proof of medical bills only diagnosis report is required to claim
30-Day Free Look Period

FAQs:

what does the Critical Care plan provide?

Financial support to help cover costs of treatments or loss of income if diagnosed with one of the covered illnesses
Access to personalized second medical opinion from renowned medical centers specializing in serious conditions through WorldCare

what age group is covered under Critical Care insurance?

the plan is available for individuals aged between 18 and 59.

Ways Critical Care coverage can support you?

Unpaid sick leave: Employers in Oman typically only pay for 14-56 days sick leave
Co-pay and deductibles: Most health insurance plans require some percentage of contributions from the insured for care.
Out of network care: Health insurance plans typically restrict restrict treatment from specialost who are out of network.
Treatment abroad: if required treatment abroad, there are hidden costs that your medical insurance won't cover such as flights and accomodation.
Annual limits: Health insurance plans may have annual limits, which can be exhausted, when it comes to treatments of critical illnesses.

What are the illnesses covered in the plan?

Cancer, Brain Tumor, First Heart Attack, Stroke, Coronary Artery Bypass Surgery, Heart Valve Surgery, Primary Pulmonary Hypertension, Kidney Failure (End-Stage Renal Disease), End-stage Lung Disease, End-stage Liver Failure, Coma, Blindness (Total Loss of Sight), Deafness (Total Loss of Hearing), Total Loss of Speech, Total Paralysis (Loss of use of Limbs), Major Burns, Major

Organ/Bone Marrow Transplantation, Multiple Sclerosis, Parkinson's Disease, Alzheimar's Disease/Severe Dementia, Encephalitis (Acute Viral Encephalitis), Bacterial Meningitis, Head Trauma, Poliomyelitis, Motor Neuron Disease, Fulminant Hepatitis, Apallic Syndrome, Progressive Scleroderma, Systemic Lupus Erythematosus with Lupus Nephritis, Aplastic Anemia, Surgery to Aorta, Muscular Dystrophy.

* Benefits cannot be paid in countries under international sanctions. Please check the list with the insurance agent.

* Terms and Conditions apply. For more information call 8000 0700

Family protection

Family comes first with MetLife’s family protection plan, which is designed to support them financially when most needed

features:

Accidental death, permanent partial, total disability or hospitalization
Premium starting from 6 rials Omani per month
Joint insurance plan
No prior medical examination required

FAQs:

What is family protection plan?

It is an accident protection plan by MetLife
It provides financial support against accidental loss of life or permanent partial / total disability
It covers medical expenses in case of accidents

What age group is covered under family protection plan?

The plan is available for individuals aged between 18 and 64.

What are the benefits of family protection?

Up to 30,000 rials Omani for accidental loss of life
Up to 30,000 rials Omani for permanent partial / total disability
Up to 1,500 rials Omani for medical expenses due to accidents
Worldwide cover, except in countries under international sanctions
Option to go for a single, joint or family plan
Option to select one of two levels of cover

What is the fee charged for medical expenses due to accidents?

10 Rials Omani is applied on each accident.

* Terms and Conditions apply. For more information call 8000 0700

Motor Insurance

Main Covers:

Benefits:

FAQ​s:

How many years will I get the comprehensive cover for?

How can I raise a claim?

Is there a guarantee on the repairs done on the vehicles?

How is the insurance premium calculated?

How does GIG Gulf’s motor insurance differ from other insurance companies in the market?​

Through Mobile and Internet Banking:​

Special Service for Existing GIG Gulf Customers:

Key features of the service and how to make the most of It:

FAQ​s:

Can anyone renew their Motor Insurance through Bank Muscat mBanking and Internet Banking?

When should I renew my GIG Motor Insurance?

How do I renew my GIG Motor Insurance?

What are the documents required for renewing my GIG Motor Insurance?

Can I change my GIG motor insurance policy from Third Party to Comprehensive or vice versa during renewal?

What do I do if I missed downloading the GIG Motor Insurance policy document after payment or if I need to download later?

What should I do if my GIG Motor Insurance is already expired?

Who is providing the GIG Motor insurance renewal policy document?

Who should I contact in case of any policy-related queries?

What do I do if there is a technical issue while renewing the policy?

Can I add or remove the list of drivers at the time of renewal through mBanking or Internet Banking?

Home insurance​

Features:

FAQs:

What are the unforeseen events covered under GIG Gulf’s ‘home comfort’ policy?

What cover does GIG Gulf offer domestic helpers as part of your ‘home comfort’ policy?

Critical illness

Features:

FAQs:

What does the critical illness plan provide?

What age group is covered under critical illness insurance?

What are the benefits offered under critical illness?

What are the illnesses covered under the plan?

Critical Care Insurance​​

features:

FAQs:

what does the Critical Care plan provide?

what age group is covered under Critical Care insurance?

Ways Critical Care coverage can support you?

What are the illness​es covered in the plan?

Family protection

features:

FAQs:

What is family protection plan?

What age group is covered under family protection plan?

What are the benefits of family protection?

What is the fee charged for medical expenses due to accidents?

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FAQs:

How does GIG Gulf’s motor insurance differ from other insurance companies in the market?

Through Mobile and Internet Banking:

FAQs:

Home insurance

Critical Care Insurance

What are the illnesses covered in the plan?