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Bank Muscat highlights Global Relationship Management Programme

​MUSCAT, 06 February 2019 

Bank Muscat, the flagship financial services provider in the Sultanate, hosted a round table event with senior corporate executives and Management Team members to highlight its unique Global Relationship Management Programme (GRMP) which has made a big difference in enhancing services and strengthening relations with corporate business partners. The strategic initiative was launched by the bank in line with its dynamic vision ‘To serve you better, everyday’.

Addressing the session, Ilham Al Hamaid, DGM – Large Corporates, said: “Offering unique value propositions, the GRMP has created synergies across different divisions of the bank to provide customised solutions in the form of product bundles. The GRMP defines global best practices in handling the entire spectrum of banking requirements of corporate partners from the same platform. The customer-centric focus of the bank helps in understanding the needs of corporate customers and providing the right solutions to successfully drive their business.”

Bank Muscat is a pioneer in introducing innovative banking solutions. The bank has received positive feedback from corporate customers who have benefitted from services and banking facilities under the GRMP. With GRMP, corporate clients are not required to follow up with multiple units in the bank to initiate various transactions. Dedicated Global Relationship Managers analyse and advise corporate clients on their complex banking requirements. The GRMP helps the Corporate Banking department to offer industry specific services and solutions covering the entire banking, trade and financing requirements from the same platform.

The dynamics of GRMP is to serve as a stepping stone for corporates to streamline business to their advantage. Tariq Atiq, DGM - Transaction Banking, in the closing address said: “Bank Muscat remains committed to partnering with all corporate clients for a smooth transition towards efficient synchronised banking as the bank processes and technology are designed to drive their future banking requirements.”