go back

Bank Muscat Requests All Customers to Replace their Current Debit Cards with the New Chip and PIN Debit Cards

MUSCAT, 25 September 2016 – Bank Muscat, the flagship financial services provider in the Sultanate, requests all customers to replace their current debit cards with the new Chip and PIN debit cards featuring advanced security for day-to-day payments and cash withdrawals.

The bank has provided the new Chip and PIN debit cards in all branches across the Sultanate as the current debit cards will be blocked discontinued soon.

To make it convenient for the customers to exchange the old debit card for a new chip and pin debit card, some branches will be open from 8:00am to 6:00pm on weekdays, and saturdays from 9:00am to 1:00pm.

These branches are: Falaj Al-Qabail, Sur Al Afiyah, Safalat Ibra, Buraimi, Ibri Jubail, Firq, Ruwi, Al Amerat, Opera Galleria, City Center, Seeb, Al Khoudh, Al Khuwair, Sohar Main, Barka Main, Salalah Industrial, Thumrait, and Haima. Services centers in Ruwi, Ghala Indistrial, Maabela Industrial, Oman Avenues Mall, Salalah Industrial, Sohar Port will also be open to replace the old debit cards.

Packed with an array of features and benefits, the new Chip and PIN debit card is designed to make everyday purchases and payments easier. Offering greater flexibility and convenience, the card provides access to the bank's largest network of branches, ATMs and CDMs across Oman.

The innovative chip-based cards provide additional security for transactions through Personal Identification Number (PIN). The initiative heralding the future cards in Oman is in line with the Omani government's ambitious eGovernment project. The cards are in conformity with international standards and reflect the bank's commitment to ensure convenience and security for all card transactions.

The attractive features of the debit cards include payment convenience, facilitating shopping at millions of retail outlets across the world. Customers enjoy cash withdrawal from ATMs within and outside Oman. With global acceptance, the card provides easy access to bank account across millions of ATMs and retail outlets all over the world.

Using the card, customers can shop on the Internet with confidence as the card is protected with the additional Verified by Visa (VbV) security. Customers also receive alerts on mobile phones for transactions made using the card. Cardholders can avail this service by registering their mobile number with the bank. The services available for cardholders include 24-hour Call Centre support, convenience of phone banking and Internet banking 24x7.