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Bank Muscat launches new contactless “Just Tap” debit, credit and prepaid cards

MUSCAT, 10 June 2019
Bank Muscat, the flagship financial services provider in the sultanate, in line with its vision ’To serve you better, everyday’ has announced the launch of its new ‘contactless’ debit , credit and prepaid cards. Packed with an array of features and benefits, the new contactless cards are designed to make everyday purchases and payments easier and faster. The Bank has branded its contactless feature as ‘Just Tap’.

Customers will be able to complete their low-value point-of-sale (POS) transactions with a simple tap (or even bringing the card within 4cm) of the POS terminal without the need to enter their personal identification number (PIN) for transactions up to RO 20. Customers will be able to conduct multiple transactions totaling up to RO60 every day using the ‘Just Tap’ feature.  A maximum of 10 contactless transactions can be done in a single day, after which customers will be prompted to enter their PIN to transact further. 

The new ‘Just Tap’ cards can be used at all POS terminals which have the ‘Just Tap’ feature enabled. While new customers will immediately receive the contactless card, all existing cardholders can continue using their current CHIP and PIN cards. All existing customers will be automatically migrated to the new contactless card at the time of renewal of their existing cards.

Amjad Iqbal Al Lawati, AGM - Cards & eBanking, Bank Muscat, said: “Bank Muscat has been at the forefront of offering innovative products and services for greater ease of transaction and convenience to all its customers and the new contactless cards are a reflection of the Bank’s untiring efforts to increase banking convenience for its customers with the best solutions that technology has to offer today.”

Bank Muscat’s contactless enabled POS terminals will be widely available across the Sultanate. Bank muscat is currently in the process of upgrading all its POS terminals with the contactless acceptance capability. To use the ‘Just Tap’ feature, customers can check to identify a POS terminal with the ‘Just Tap’ sign. The customer then needs to tap the contactless card on the POS terminal, following which the transaction will be automatically processed. The POS terminal will then issue a confirmation receipt for the transaction. With the entire process taking only a few seconds, the customer and the store will both benefit from faster checkout times. Customers will continue to receive alerts on their mobile phones for all transactions made using their cards.

The new innovative cards are in line with the Sultanate’s ambitious eGovernment project and conforms to international standards. Their launch reflects the bank’s commitment to ensure ease of use and convenience along with security for all card transactions.

Offering great flexibility and convenience, Bank Muscat cards already provide access to the largest network of branches, ATMs and CDMs across the sultanate. The latest ‘Just Tap’ offering follows the Bank’s strategic vision of offering innovative products and services for greater ease of transaction and convenience to all its customers without compromising on security.