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Travel Insurance Plan

Travel Insurance Plan – ‘TRAVEL SMART’
(Content provided by AXA Insurance)

Whether you're traveling down under to Australia or west to Continental Europe, don’t let unplanned events turn your travel plans upside down. Count on help from us to ensure your peace of mind - no matter where in the world you travel.

‘Travel Smart’ (an AXA product) – the insurance plan for your holiday, covers the cost of medical emergencies, trip cancellation fees to many other benefits, leaving you free to relax and enjoy your vacation.

That’s the way to travel smart.

Features
4 Medical Emergency
4 Travel inconvenience and coverage
4 Travel period and coverage
4 Product features of ‘Travel Smart’
4 Frequently Asked Questions
4 Main Exclusions from the cover
 

Medical Emergency

Emergency Medical Expenses USD 1,000,000
Cost of medical treatment and associated expenses arising from accidental bodily injury or sickness incurred outside the country of residence
Excess: USD 30
Emergency Dental Care: USD 400
Excess: USD 30

Emergency Assistance & Evacuation
Medical transportation
Repatriation of other beneficiaries
  Premature return due to death of close relative
 Visit of close relative
  Repatriation of mortal remains
  Cost of first aid and rescue (if adventure sports option taken) USD
    20,000

Personal Accident USD 27,500
  A lump sum for accidental death, permanent total disablement,
    loss of limb or loss of sight

Personal Liability USD 1,000,000
  Indemnifies you against legal liability towards third parties or
    damage to their property due to your negligence
         - Advance of bail bond of USD 10,000 (refundable)
         - Legal assistance in case of redresses USD 4,000

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Travel inconvenience and coverage

Personal Baggage & Personal Money (USD 5,000)
Accidental loss, theft of or damage to baggage and personal money occurring during the period of insurance. The amount payable for baggage will be the current market value, which takes into account a deduction for wear, tear and depreciation.

Sub-limit:
  Sub-limit for any one item/pair USD 400 and overall limit of USD
     1,500 for valuables such as cameras, jewellery, etc
  Sub-limit of USD 400 applies for personal money
    Excess: USD 30

Cancellation or Curtailment (USD 5,000)
Reimburses you for additional travel and accommodation expenses incurred or forfeited, if it is necessary and unavoidable for you to cancel or curtail your trip.
    ▪  Loss of Passport: USD 500
       
  Cost of replacing passport while abroad
             Excess USD 30

Delayed Departure (USD 500)
We will pay USD 50 for each twelve -hour delay due to strike or adverse weather conditions up to USD 500

Baggage Delay (USD 250)
If baggage is delayed for at least twelve hours from the time of your arrival at your outbound destination, we will pay for emergency purchase of essential items limited to clothing and toiletries.

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Travel period and coverage

Five days or twelve months, we have an affordable plan for you. Choose the period you need, and then relax with coverage.

*Prices are per member

Travel period not exceeding Excluding USA & Canada (RO) Worldwide (RO)
5 days 9.5 13
9 days 13 18
15 days 16 23
22 days 20 28
31 days 24 33
45 days 30 43
62 days 37 51
92 days 49 73
Annual 93 120

** Following changes apply to the above prices:
   ▪  50% discount for children under 16 years
   
 ▪  100% increase for adventure sports (winter, water sports,
          trekking  or safari)
      
  20% increase for terrorism extension
      
  50% increase for persons aged 60 - 65 years
      
  25% discount for Medical Cover removal
      
  20% discount for Travel inconvenience removal

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Product features of ‘Travel Smart’

  24/7 Alarm Center
    Immediate emergency medical assistance available worldwide,
    365 days a year, from multilingual healthcare professionals

  Extensive Protection
   Coverage for you and your family, your belongings, your liability,
    your travel arrangements and more

  Fast and Fair Claims
   AXA lives up to its reputation for superior customer service, making
    it easy to file a claim and receive prompt reimbursement

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Frequently Asked Questions

1. Who can be insured?
a. Any resident or citizen of the Sultanate and BankMuscat customer who is 65 years of age or younger.

2. Can any trip be covered?
a. Travel Smart Insurance covers conventional non-working holidays, or business trips that do not involve manual labor. This coverage is not available to people leaving their country of residence permanently.

3. How to apply for cover?
a. Contact Al Rafeeq staff at nearest bank branch or email on alrafeeq@bankmuscat.com or contact (+968) 2479 5555
Cover will commence only when this application has been accepted and premium received.

4. How do I declare a claim?
 Theft: Provide written proof from the police that the incident has been reported
 Baggage Delay: Written proof of the delayed delivery must be obtained from the airline
Medical Expenses: Claim is payable only if Inter Partner Assistance has been contacted (+33 1 55 92 40 00) and has approved the cost

Please note: A full medical certificate from the attending doctor must be submitted along with original bills and receipts.

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Main Exclusions from the cover
Medical expenses not approved by IPA

  Cover in the country of residence
  Cost of prosthetics, cosmetic plastic surgery, physiotherapy, pregnancy, pre-existing conditions
  Dental treatment other than emergency dental treatment
  Any consequence attributable directly or indirectly to infection by Human Immunodeficiency Virus and/or any HIV-related illness
  Willfully, self-infected injury or illness, sexually transmitted diseases, solvent abuse, alcoholism, the use of drugs, self-exposure to needless peril
  Practice of a dangerous sport, or practice of sports on a professional basis
  Work of any kind undertaken during the holiday (other than clerical duties)
  Wear and tear, depreciation, mechanical or electrical breakdown or derangement
  Theft not reported to police within 24 hours of discovery
  Willful act of an Insured Person
  Any consequence of war, terrorism and related risks

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4

'Hayatuna' Family Protection

4

Child Care Savings Plan

4

Child Education Plan

4

Retirement Savings Plan

4

Wedding Savings Plan

4

Travel Insurance Plan  

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