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Call Center contact number (+968) 2479 5555

BankMuscat's CALL CENTRE offers dedicated Phone Bankers at your service, 24X7, all the year round, even on Fridays and holidays.

BankMuscat is the pioneer in Oman to offer a sophisticated Call Centre facility to its customers. The Phone bankers are well equipped to guide BankMuscat's customers on various inquiries and transactions pertaining to their accounts.

From paying a credit card bill to telephone, electricity and GSM bills, customers can do virtually almost all their banking transactions over the phone, at the push of a button!

So forget about rushing off to the bank during office hours or waiting in queues. And switch to banking that's quick, totally secure - and so very convenient. 

Services offered at the Call Centre

After accessing the Call Centre, you have the option of speaking to a Phone Banker or choosing from a menu of services. The various services available and the transactions you can carry out are listed below.

Round the clock Services:
• Account Related Service.
• Statement of Account.
• Fax of Mini Statement.
• Information on Fixed Deposits.
• Information on Personal Loans.
• Credit Card Balance.
• Last Five Transaction Details.
• Bill Payments - GSM, Telephone, Electricity, Water, Internet, School Fees.
• Account to Account Funds transfer (own accounts).

Personalized Services:
The following transactions can be carried out by speaking to a Phone Banker.

• Pay Credit Card Bills
• Make Credit Card Related Enquiries
• Issue Standing Orders
• Hotlist Credit Cards & Debit Cards
• Make Enquiries on your Accounts
• Problem Resolution

Register now by dialling our call center number 24795555 for this facility.



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