Verified by Visa/ MasterCard SecureCode is a service that will let you use a personal password/ SecureCode with your BankMuscat card, giving you added assurance that only you can use your BankMuscat card to make purchases over the Internet.

 

Verified by Visa/ MasterCard SecureCode provides you with a Password/ SecureCode to protect your online transactions, just like you use your PIN at an ATM. Mentioned below are the steps:

Select the goods or services you want from a Verified by Visa/ MasterCard SecureCode online store and proceed to the payment page.

Enter your BankMuscat Credit Card number and the online store will connect with BankMuscat to check whether your card is secured with Verified by Visa/ MasterCard SecureCode.

BankMuscat initiates a Verified by Visa/ MasterCard SecureCode pop-up window on your computer screen that includes your Personal Assurance Message (PAM)/ Personal Greeting.

Look for and confirm your PAM/ Personal Greeting then enter your password. BankMuscat will then confirm your identity to the merchant.

Your payment is authorized and your order is placed. It's that simple!   

 

You should have your Card Number, Expiry Date, National ID number and Security Data (CVC2). If you have not updated the National ID Number with BankMuscat, please call BankMuscat Call Centre at 968-2479 5555 or visit any nearest branch to update the National ID Number to enroll for this service.

 

You can register with any of your BankMuscat Credit Cards to be protected by Verified by Visa/ MasterCard SecureCode.

 

Yes, you can register all of your BankMuscat Credit Cards.

 

Verified by Visa / MasterCard SecureCode would work for both of you. You'll each be required to register and create your own Password / SecureCode.

Please note that once a Visa or MasterCard card is registered with Verified by Visa / MasterCard SecureCode by BankMuscat, all cardholders will need to create their own Password / SecureCode to shop at participating online stores.
 

You need to register for the service through the BankMuscat Website http://www.bankmuscat.com by selecting the registration for MasterCard SecureCode or Verified by VISA services. It will take you to step by step process, which will guide you until you complete the registration process.

 

Currently, Verified by Visa is only offered to protect Visa Cards and MasterCard SecureCode to protect MasterCard Cards.

 

The added protection of Verified by Visa/ MasterCard SecureCode is available as soon as BankMuscat confirms that your registration is successful.
For further details and use of Verified by Visa / SecureCode, please visit your local Visa/MasterCard Website or www.visa-asia.com / www.mastercard.com/securecode.
 

Once you have registered, you will be able to use Verified by Visa/ MasterCard SecureCode service right away on participating merchant sites. For further details, and use of Verified by Visa / SecureCode, please visit your local Visa / MasterCard website or www.visa-asia.com/verified / www.mastercard.com/Securecode. You may also find the Verified by Visa/ MasterCard SecureCode online shopping demo at these websites.

 

No. All you need is an Internet connection and Internet Explorer, Netscape or AOL browser software version 5.0 or above. To find out if your browser is compatible, go to the "Help" menu on the upper right-hand side of your browser and select the "About" option. It should tell you what version is installed on your computer.

 

You can use Verified by Visa/ MasterCard SecureCode at any PC that has an Internet connection and Internet Explorer, Firefox 2.0 and above, Netscape or AOL browser software version 5.0.

 

When you register for Verified by Visa/ MasterCard SecureCode, you may be asked to create a Personal Assurance Message/ Personal Greeting. When you pay online, always look for this Personal Assurance Message/ Personal Message to ensure that BankMuscat is authenticating you.

 

Look for the Verified by Visa/ MasterCard SecureCode mark on participating online stores.
For further details and use of Verified by Visa / SecureCode, please visit your local Visa/MasterCard Website or www.visa-asia.com / www.mastercard.com/securecode
 

Participating online stores will automatically recognize your Visa card number if you have registered it for Verified by Visa and a pop up will be shown asking for your Verified By Visa password. Same would happen for MasterCard Cards for SecureCode.

 

If you forget your password, you may request the temporary access code by calling BankMuscat Customer Care. Please call customer service center at 968 – 2479 5555.

 

Contact BankMuscat immediately through the customer service centre help line 968 – 2479 5555 to report the same.

 

No. However a number of online stores have the service available to them. In the meantime, if an online store you trust is not yet participating, use common sense and follow safe shopping tips on your local Visa/MasterCard website or at on http://www.visacemea.com or http://www.mastercard.com/securecode .

 

You will be prompted for online registration for Verified by Visa/ MasterCard SecureCode through a pop up screen. You would need to authenticate yourself with your Credit Card number, National ID and Card expiry details. You can choose your password to be used for Verified by Visa/ MasterCard SecureCode. Thereafter, you can continue shopping on the merchant website. If you decide not to register immediately and cancel the pop up screen, your transaction may get authorized if you are using a Credit Card and you may be able to complete the transaction on such websites.

However, we strongly recommend that you should not cancel the pop up screen and should register for Verified by Visa/ MasterCard SecureCode as it protects your transaction.